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Privacy Policy

Effective Date: 2024

Introduction
At Casna Group, we are committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, and protect any information that you provide when using our website https://casnagroup.co.uk, or otherwise interacting with our services.
By using our website or engaging with our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We may collect the following types of personal information:
  • Contact Information: Name, email address, telephone number, postal address, and company name.
  • Usage Data: Information about how you interact with our website, including your IP address, browser type, pages visited, and the date/time of your visits.
  • Transactional Data: Details about payments to and from you, if applicable.
  • Technical Data: Information such as your internet connection, the equipment you use to access our website, and other usage details.
How We Use Your Information
We use the information we collect in the following ways:
  • To provide and improve our services and website.
  • To communicate with you regarding inquiries, orders, and other service-related matters.
  • To process payments and deliver services you have requested.
  • To personalise your experience on our website by delivering content and product offerings relevant to your interests.
  • To analyse usage trends and gather statistical information that helps us improve our website.
Legal Basis for Processing
We process personal information under the following legal grounds:
  • Consent: When you provide explicit consent for us to use your data for specific purposes (e.g., subscribing to newsletters).
  • Contract: When we process your personal data as necessary to fulfil a contract (e.g., providing services you have purchased).
  • Legitimate Interests: Where it is necessary for our legitimate interests (e.g., to improve the functionality of our website) and your rights do not override those interests.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties such as:
  • Service providers who perform functions on our behalf, such as hosting our website, processing payments, or conducting marketing analysis.
  • Law enforcement agencies or regulatory bodies where required by law.
All third-party service providers are required to respect the security of your personal data and to treat it in accordance with the law.
Data Security
We take the protection of your personal data seriously and have implemented suitable technical and organisational measures to safeguard it. Despite these efforts, please note that no method of data transmission over the internet is entirely secure, and we cannot guarantee its absolute security.
Your Rights
Under data protection laws, you have rights in relation to your personal data, including the right to:
  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request that any inaccuracies in your personal data be corrected.
  • Erasure: Request that your personal data be deleted under certain circumstances.
  • Restriction: Request that we limit the processing of your data under certain conditions.
  • Objection: Object to the processing of your data for direct marketing or other purposes.
  • Data Portability: Request that we transfer your data to another service provider, where applicable.
To exercise any of these rights, please contact us at: Casna Group 32 Holmes Road, London, NW5 3AB
Phone: +44 (0)20 7388 5000  Email: info@casnagroup.co.uk
Cookies
We use cookies and similar technologies on our website to improve user experience, analyse traffic, and personalise content. By using our website, you agree to the use of cookies as described in our Cookie Policy pop up.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with the revised effective date.
Contact Us
If you have any questions about this privacy policy or your personal data, please contact us at: